FAQ

Shipping costs are covered by the client and depend on the size of the mosaic and the destination. We offer transport by air (faster, more expensive), sea (more economical), or—within Poland—personal delivery or pickup.

Each mosaic is made by hand and to order. The timeline depends on complexity and scale, but generally takes between 4 to 8 weeks.

Absolutely. Every mosaic we create starts with your vision. We also offer the possibility of adapting your own design or concept to fit our medium.

Yes. Our glazed and kiln-fired ceramics are water-resistant and suitable for bathrooms, pools, spas, and even some exterior walls—depending on climate.

We don’t install on-site ourselves, but all mosaics are delivered with a clear installation layout and mesh backing, making the process straightforward for your contractor.

Yes! We’re based in Jazgarzewszczyzna, Poland. Visits are possible by appointment. You can see the materials, discuss your vision, and view works in progress.

ach piece is packed in a custom-made crate with foam and protection. In rare cases of damage, we can recreate specific elements and send replacements.

We can provide material and glaze samples upon request. It’s a great way to feel the texture and assess colors in your space before placing a full order.

Yes. We work with natural clay and glazes, and fire everything in-house with high energy-efficiency standards. Our process is slow—but intentional.

Every mosaic is custom-sized to your space. From small artistic accents to large-scale wall installations, we tailor everything to fit perfectly.